Basically, storage conditions for our shipping products are -20 ℃ in the freezer. Nevertheless, it will not affect product purity or life at higher temperatures during air flight. If the products need to be shipped using a special condition, we will give you a prior notice.
"If the product is defective, you can return it.
However, this will not be returned in case of a simple change of mind of the customer. "
Please email us as your feedback is appreciated and will be used to improve our online and offline services.
Q. Cannot find a desired compound
Try using another search criterion; our search accepts compound name (full, partial, or keyword), catalog #, CAS #, or chemical structure. To send a product inquiry, click 'Order > Inquiry' menu or email email@example.com
Click 'Order > Inquiry' menu for the product of interest and complete the short form.
Include the desired quantity and any questions. You may also e-mail firstname.lastname@example.org
A. If you need a pro forma invoice, please clearly state "Pro Forma" within your order inquiry and we will e-mail it to you.
? Material Safety Data Sheets (MSDS) and Certificates of Analysis (CoA) are supported with product.
? FutureChem customers may download MSDS, CoA (Certificate of Analysis) on 'Download Documents' menu, using the catalog number and lot number. These can be found on the labels of the products you received.
? For any technical inquiries, please e-mail email@example.com.
? If you need analytical data for products you purchased, please send an email to us at firstname.lastname@example.org
? If you need to look at these files before purchasing the products, please send an email to us at email@example.com
A. Shipping cost is USD 100. We primarily use FedEx Intl. Priority.
Please refer to 'How to order' menu > Shipment.
A. We accept credit cards and wire transfer. Payments may also be made securely through PayPal.
Please refer to 'How to order' menu > Payment.
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